WinLion Casino Terms and Conditions

Welcome to WinLion Casino. These Terms and Conditions ("Terms") govern your access to and use of our website, winlion.com, together with any related mirror domains we operate for specific markets. By registering an account, depositing funds, or playing any game on our platform, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of this document, you must not use our services.

About Our Casino

WinLion is an online gaming platform offering slots, live dealer games, table games, jackpot games, and a full sportsbook covering NHL, NBA, UFC/MMA, football, tennis, and esports. We operate under an Anjouan Gaming License and were established in May 2025. Our casino is available in multiple localizations, including English, English (Canada), French (Canada), Greek, and German, with our Canadian audience served primarily through winlion.com. We are committed to providing a secure, fair, and enjoyable environment for all our players.

Eligibility and Account Registration

To create an account at WinLion Casino, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We only accept one account per person, household, and IP address. When you register, you agree to provide accurate, current, and complete information. We reserve the right to request identity verification documents at any time, including before processing withdrawals, in line with our Know Your Customer (KYC) obligations.

You must be legally permitted to gamble online in your country of residence
We do not accept players from restricted jurisdictions, including Austria, Belgium, France, the Netherlands, Poland, Spain, the United Kingdom, the United States, Ukraine, and other listed countries
We may suspend or close accounts found to violate our eligibility requirements

Restricted Territories

Our services are not available to residents of certain countries, including Afghanistan, Belarus, Cuba, Iran, Iraq, Libya, Myanmar, North Korea, Russia, Serbia, Sudan, Syria, the United States, the United Kingdom, and several others listed in our full restricted countries policy. We reserve the right to verify your location and may decline service, void winnings, or close accounts registered from prohibited regions.

Deposits and Withdrawals

At WinLion, we support CAD as our primary currency for Canadian players. Our minimum deposit is CAD 20, and our minimum withdrawal threshold is CAD 50. We accept Interac, Visa, Mastercard, and Apple Pay for deposits, and we process withdrawals back to your original deposit method where possible. Our withdrawal limits are CA$1,500 per day, CA$3,000 per week, and CA$12,000 per month.

We aim to process withdrawal requests within 30 minutes of approval. Depending on your chosen method, cashout times may vary — credit card withdrawals typically take up to 24 hours, while Interac transfers may take 1–3 business days. We may request additional verification before releasing larger withdrawals, and we reserve the right to delay payouts while compliance checks are completed.

Welcome Bonus and Promotional Terms

We offer a Casino Welcome Package across your first four deposits, totaling up to 400% and CA$1,500 in bonus funds plus 240 free spins. This includes a 100% match up to CA$500 with 180 free spins on your first deposit, a 125% match up to CA$300 on your second, a 75% match up to CA$300 on your third, and a 100% match up to CA$400 with 60 free spins on your fourth. All welcome bonuses carry a 40× wagering requirement, a maximum bet of CA$5 while wagering, a maximum free spin win of CA$60, and a minimum qualifying deposit of CA$40.

Beyond our welcome offer, we provide Weekly Deposit Spins Monday through Thursday, Weekend Reload bonuses Friday through Sunday, Fortune Wheel spins at Bronze, Silver, and Gold tiers, WinLion Quests, Weekly Cashback based on loyalty level, Live Casino Cashback, and Birthday Bonuses. Each promotion has its own wagering requirements, maximum bet limits, and maximum cashout conditions, which we publish on the relevant promotion page. We reserve the right to modify, suspend, or withdraw any bonus offer at our sole discretion, and we may void bonus funds and associated winnings if we detect abuse, bonus hunting, or breach of these Terms.

Loyalty Ladder and VIP Program

Our 26-level Loyalty Ladder rewards you with 1 loyalty point for every CA$0.10 wagered using real or bonus funds. Your points never expire and are never reset. As you climb our ladder, you unlock increasing Weekly Cashback percentages — from 3% at Bronze level up to 25% at King level — along with tiered Birthday Bonuses ranging from CA$10 to CA$5,000.

We also operate a four-tier VIP Program — Bronze, Silver, Gold, and Platinum Lion — offering a dedicated VIP manager, daily VIP cashback, exclusive tournaments, accelerated withdrawals, and tailored cashout limits. You can qualify for VIP status through a single CA$500 deposit within 24 hours, or through a status match from another operator, subject to our review.

Game Fairness and Providers

We partner with leading software providers, including Pragmatic Play, NetGame Entertainment, Play'n GO, Hacksaw Gaming, Evoplay, BetSoft, and many others, to deliver up to 10,000 slots and 1,000 live games. All games on our platform use certified random number generators, and our progressive jackpots are paid in full to winning players. We do not guarantee any specific outcome, and all results are determined by the game software, not by WinLion Casino.

Responsible Gaming

We take player protection seriously and provide tools to help you manage your gaming activity responsibly. You can set deposit limits, loss limits, and bet limits directly from your account settings. We also offer a cooling-off period and permanent self-exclusion options if you need a break from gambling. If you believe you may have a gambling problem, we encourage you to use these tools or contact our support team for guidance.

Deposit limits to control your spending
Loss limits and bet limits for responsible play
Cooling-off periods of your choosing
Self-exclusion for extended breaks

Account Suspension and Termination

We reserve the right to suspend, restrict, or permanently close your account if we suspect fraud, collusion, bonus abuse, multiple accounts, underage gambling, or any violation of these Terms. In such cases, we may withhold winnings and bonus funds pending investigation. You may also close your account at any time by contacting our support team.

Limitation of Liability

We provide our platform on an "as is" basis and do not guarantee uninterrupted or error-free service. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of our website, including losses resulting from technical errors, connectivity issues, or third-party payment provider delays.

Customer Support

If you have questions about these Terms or need assistance with your account, our support team is available 24/7 via live chat, email at [email protected], and our on-site contact form. We provide support in English and French, and our FAQ page addresses many common questions about deposits, withdrawals, and bonuses.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. We recommend reviewing this page periodically. Your continued use of WinLion Casino after any changes take effect constitutes your acceptance of the revised Terms.